How To Fix ICL_POLICY_OUT006 - Application for the policy is already being processed

ICL_POLICY_OUT006 - Overview

• Message type: E = Error

• Message class: ICL_POLICY_OUT - Message Class for FS-PM Interface

• Message number: 006

• Message text: Application for the policy is already being processed

What causes this issue?

Transient lock: The system is already processing a request for benefits
on the selected policy. Contract &s1& is locked by user &s2&.

System Response

The system is unable to
set a contract lock
perform contract reengineering

How to fix this error?

Clarify the facts with user &s2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

ICL_POLICY_OUT006 - Details

• The SAP error message ICL_POLICY_OUT006 indicates that an application for a policy is already being processed. This typically occurs in the context of insurance or claims management within the SAP system, particularly in the Insurance Contract Lifecycle (ICL) module.
  
  Cause:
  The error usually arises due to one of the following reasons:
  
  Concurrent Processing: Another user or process is already working on the same policy application, leading to a lock on the record.
  Session Issues: The user may have multiple sessions open, and one of them is already processing the application.
  System Configuration: There may be configuration settings that prevent multiple applications from being processed simultaneously for the same policy.
  Database Lock: A database lock might be in place due to a previous transaction that has not been completed or has failed.
  
  
  Solution:
  To resolve the ICL_POLICY_OUT006 error, you can take the following steps:
  
  
  Check for Active Sessions:
  
  Ensure that no other user or session is currently processing the same policy