How To Fix ICL_NEG021 - Offer/demand &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 021

• Message text: Offer/demand &1 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG021 - Offer/demand &1 already exists ?

  The SAP error message ICL_NEG021, which states "Offer/demand &1 already exists," typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that there is an attempt to create or process an offer or demand that already exists in the system, leading to a conflict.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an existing offer or demand with the same identifier (e.g., offer number, demand number) in the system.
  Data Migration Issues: If data has been migrated from another system or if there have been manual entries, duplicates may have been created inadvertently.
  Concurrency Issues: If multiple users are trying to create the same offer or demand simultaneously, it may lead to this error.
  
  Solution:
  
  
  Check Existing Offers/Demands: 
  
  Use transaction codes like ICL1 or ICL2 to check for existing offers or demands in the system. Look for the specific identifier mentioned in the error message.
  If you find a duplicate, you may need to either modify the existing entry or delete it if it is not needed.
  
  
  
  Modify the Entry: 
  
  If the existing offer/demand is valid, consider modifying your new entry to ensure it has a unique identifier.
  
  
  
  Data Cleanup: 
  
  If duplicates are found due to data migration or manual entry, perform a cleanup to remove or consolidate duplicate records.
  
  
  
  Review User Actions: 
  
  Ensure that users are not trying to create the same offer/demand at the same time. Implementing proper user training and guidelines can help mitigate this issue.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the ICM module for any specific guidelines or updates regarding this error.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module, such as ICL1 (Create Offer) and ICL2 (Display Offer).
  SAP Notes: Check for any SAP Notes related to ICL_NEG021 for additional insights or patches that may address this issue.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to create or modify offers/demands to prevent unauthorized duplicate entries.
  
  By following these steps, you should be able to resolve the ICL_NEG021 error and prevent it from occurring in the future.