How To Fix ICL_NEG020 - Enter the GUID for the offer/demand

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 020

• Message text: Enter the GUID for the offer/demand

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG020 - Enter the GUID for the offer/demand ?

  The SAP error message ICL_NEG020 ("Enter the GUID for the offer/demand") typically occurs in the context of SAP's Industry Solution for Insurance (ICL) when a user is trying to process an offer or demand but has not provided the required Global Unique Identifier (GUID) for that transaction.
  Cause:
  
  Missing GUID: The most common cause of this error is that the user has not entered a GUID for the offer or demand they are trying to process.
  Incorrect Navigation: The user may have navigated to a screen or transaction that requires a GUID but did not provide one.
  Data Entry Error: There may be a misunderstanding of the required fields, leading to the omission of the GUID.
  
  Solution:
  
  Enter the GUID: Ensure that you enter the correct GUID for the offer or demand in the relevant field. The GUID is usually a unique identifier that can be found in the system or generated during the creation of the offer/demand.
  Check Documentation: Refer to the SAP documentation or user manual for the specific transaction you are working on to understand where to find or how to generate the GUID.
  Consult with Colleagues: If you are unsure about the GUID, consult with colleagues or your SAP administrator who may have experience with the specific transaction.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or settings related to the offer/demand process to ensure that GUIDs are being generated and stored correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the ICL module that might address this error.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in the ICL module that deal with offers and demands.
  User Training: If this error is common among users, consider providing additional training or resources to help users understand how to properly enter GUIDs and navigate the system.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.