How To Fix ICL_NEG019 - Type of offer/demand does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 019

• Message text: Type of offer/demand does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG019 - Type of offer/demand does not exist ?

  The SAP error message ICL_NEG019, which states "Type of offer/demand does not exist," typically occurs in the context of the SAP Insurance Claims Management (ICM) module. This error indicates that the system is unable to find a valid type of offer or demand that is required for processing a specific transaction or operation.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the type of offer or demand has not been configured in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Input: The user may have entered an invalid or non-existent type of offer/demand in the transaction.
  Data Migration Issues: If data has been migrated from another system, it is possible that the necessary types were not included in the migration process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain types of offers or demands.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for Insurance Claims Management and check the configuration for offer/demand types.
  Ensure that the required types are defined and active.
  
  
  
  Validate Input:
  
  Review the input data for the transaction that triggered the error.
  Ensure that the type of offer/demand being used is valid and exists in the system.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, verify that all necessary types of offers/demands were included in the migration.
  If not, you may need to manually create the missing types in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the types of offers/demands.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the Insurance Claims Management module for additional guidance on configuring offer/demand types.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Insurance Claims Management), and others that may be relevant to your specific configuration.
  SAP Notes: Check the SAP Support Portal for any notes related to ICL_NEG019, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in the Insurance Claims Management module for further assistance.