How To Fix ICL_NEG014 - Negotiation &2: Communication type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 014

• Message text: Negotiation &2: Communication type &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG014 - Negotiation &2: Communication type &1 does not exist ?

  The SAP error message ICL_NEG014 indicates that there is an issue with the communication type specified in the negotiation process. Specifically, the message states that the communication type (denoted as &1) does not exist for the negotiation (denoted as &2). This error typically arises in the context of the SAP Insurance Contract Management (ICM) module, particularly when dealing with negotiations related to insurance contracts.
  Cause:
  
  Invalid Communication Type: The communication type specified in the negotiation process is not defined in the system. This could be due to a typo, or the communication type may not have been created or activated in the system.
  Configuration Issues: The configuration settings for communication types in the relevant customizing settings may not be properly set up.
  Missing Authorizations: The user may not have the necessary authorizations to access or use the specified communication type.
  
  Solution:
  
  
  Check Communication Type:
  
  Verify the communication type specified in the negotiation. Ensure that it is correctly entered and matches the expected format.
  Go to the relevant customizing transaction (usually in SPRO) to check if the communication type exists.
  
  
  
  Create or Activate Communication Type:
  
  If the communication type does not exist, you may need to create it. This can typically be done in the customizing settings under the relevant section for communication types.
  If it exists but is inactive, ensure it is activated.
  
  
  
  Review Configuration:
  
  Navigate to the configuration settings for the negotiation process and ensure that all necessary settings are correctly configured.
  Check if there are any dependencies or prerequisites that need to be fulfilled for the communication type to be valid.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the specified communication type. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to manage communication types within the ICM module.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SU01 for user authorization checks.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on communication types in the ICM module.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_NEG014 error in your SAP system.