How To Fix ICL_NEG012 - Negotiation &2: Payment note &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 012

• Message text: Negotiation &2: Payment note &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG012 - Negotiation &2: Payment note &1 does not exist ?

  The SAP error message ICL_NEG012 indicates that a payment note (identified by the number &1) does not exist for a specific negotiation (identified by the number &2). This error typically occurs in the context of the SAP Insurance Claims Management module, where payment notes are used to track payments related to claims.
  Cause:
  
  Non-Existent Payment Note: The payment note referenced in the error message has not been created or does not exist in the system.
  Incorrect Payment Note Number: The payment note number may have been entered incorrectly, leading to the system being unable to find it.
  Data Deletion: The payment note may have been deleted or archived, making it unavailable for the current negotiation.
  Authorization Issues: The user may not have the necessary permissions to view or access the payment note.
  
  Solution:
  
  Verify Payment Note Number: Check the payment note number &1 for accuracy. Ensure that it is correctly entered and corresponds to an existing payment note.
  Check Payment Note Existence: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., ICL_PAYMENT_NOTE) to see if the payment note exists.
  Create Payment Note: If the payment note does not exist, you may need to create it. Ensure that all necessary information is provided to generate a valid payment note.
  Review Deletion/Archiving Policies: If the payment note was deleted or archived, review your organization's data retention policies to determine if it can be restored.
  Check User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the payment note. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for further guidance on handling payment notes and negotiations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim) to manage claims and payment notes.
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ICL_NEG012 error effectively.