How To Fix ICL_MI038 - Inconsistency in Customizing

ICL_MI038 - Overview

• Message type: E = Error

• Message class: ICL_MI - Multiple Insurance

• Message number: 038

• Message text: Inconsistency in Customizing

What causes this issue?

The system has found several dependent payment items.
The reasons for this could be as follows:
You have defined more than two functions for each function profile.
You have assigned a changeable payment item type with a benefit type
to one of the two
functions, and a non-changeable payment item type without a benefit
type to the other function. This is not permitted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Function Profiles</>, check whether one of
the above-mentioned causes applies, and if necessary correct the
customizing settings.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_MI038 - Inconsistency in Customizing ?

  The SAP error message ICL_MI038 indicates an inconsistency in customizing related to the Insurance Management module (ICL). This error typically arises when there are discrepancies in the configuration settings or data that are required for the proper functioning of the insurance processes.
  
  Cause:
  The inconsistency can be caused by several factors, including but not limited to:
  
  Missing or Incorrect Customizing Settings: Certain required customizing settings may not be defined or may be incorrectly configured.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that do not align with the customizing settings.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be issues with the transport that led to inconsistencies.
  Version Mismatch: Different versions of the software or components may lead to inconsistencies if not properly aligned.
  
  
  Solution:
  To resolve the ICL_MI038 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (e.g.,