How To Fix ICL_H219 - Internal error:More than 1 invoice discount item in subclm=&1,ClmItmGp &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 219

• Message text: Internal error:More than 1 invoice discount item in subclm=&1,ClmItmGp &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H219 - Internal error:More than 1 invoice discount item in subclm=&1,ClmItmGp &2 ?

  The SAP error message ICL_H219 indicates that there is an internal error related to invoice discount items in a specific subclaim and claim item group. This error typically arises in the context of claims processing within the SAP system, particularly in the Insurance Claims Management module.
  Cause:
  The error occurs when the system detects more than one invoice discount item associated with a particular subclaim and claim item group. This situation is not expected, as the system is designed to handle only one invoice discount item per subclaim and claim item group. The presence of multiple items can lead to inconsistencies in processing and calculations.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Data: 
  
  Review the invoice discount items associated with the specified subclaim and claim item group. Ensure that there is only one invoice discount item present.
  You can do this by navigating to the relevant claim in the SAP system and checking the associated invoice discount entries.
  
  
  
  Remove Duplicate Entries:
  
  If you find multiple invoice discount items, you will need to determine which one is valid and remove the duplicates. This may involve consulting with your finance or claims processing team to ensure that the correct data is retained.
  
  
  
  Data Correction:
  
  If the duplicates were created due to a data entry error or a system issue, correct the underlying data to prevent future occurrences. This may involve adjusting the configuration or processes that lead to the creation of multiple discount items.
  
  
  
  Test the Changes:
  
  After making the necessary corrections, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the ICL module for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the problem persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights or patches that can resolve the internal error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims processing, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check for any SAP Notes related to the ICL module that might address known issues or provide fixes for similar errors.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_H219 error in your SAP system.