How To Fix ICL_H218 - Int. error: >1 "normal" invoice item with subclm=&1,ClmItmGrp=&2,Item=&3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 218

• Message text: Int. error: >1 "normal" invoice item with subclm=&1,ClmItmGrp=&2,Item=&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H218 - Int. error: >1 "normal" invoice item with subclm=&1,ClmItmGrp=&2,Item=&3 ?

  The SAP error message ICL_H218 typically indicates an issue related to the processing of insurance claims, specifically when dealing with invoice items. This error suggests that there is more than one "normal" invoice item associated with a specific subclaim, claim item group, and item number, which is not allowed in the context of the operation being performed.
  Cause:
  
  Duplicate Invoice Items: The error is often caused by having multiple invoice items that are classified as "normal" for the same subclaim and claim item group. This can happen due to data entry errors or incorrect processing of invoices.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for multiple normal invoice items under the same conditions.
  Data Integrity Issues: There could be issues with the integrity of the data in the database, leading to inconsistencies in how invoice items are recorded.
  
  Solution:
  
  Review Invoice Items: Check the invoice items associated with the specified subclaim, claim item group, and item number. Ensure that there is only one "normal" invoice item for each combination.
  Correct Duplicate Entries: If duplicates are found, you may need to delete or adjust the duplicate invoice items to ensure that only one remains.
  Check Configuration: Review the configuration settings related to invoice processing in the SAP system. Ensure that the settings align with the business rules for handling invoice items.
  Data Validation: Implement data validation checks to prevent the entry of duplicate invoice items in the future.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like ICL for Insurance Claims) to navigate to the relevant areas in SAP to investigate the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.