How To Fix ICL_H191 - Internal error: No "normal" ded.item found (ded.item = &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 191

• Message text: Internal error: No "normal" ded.item found (ded.item = &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H191 - Internal error: No "normal" ded.item found (ded.item = &1) ?

  The SAP error message ICL_H191 indicates that there is an internal error related to the processing of a deduction item in the Insurance Contract Management (ICM) module. Specifically, the message states that no "normal" deduction item was found for the specified deduction item (denoted by &1).
  Cause:
  
  Missing Deduction Item: The most common cause of this error is that the system is unable to find a valid deduction item that meets the criteria for processing. This could be due to data inconsistencies or missing entries in the database.
  Incorrect Configuration: There may be configuration issues in the ICM module that prevent the system from recognizing the deduction item correctly.
  Data Corruption: There could be corruption in the data related to the deduction items, leading to the system being unable to retrieve the necessary information.
  Custom Code Issues: If there are custom enhancements or modifications in the ICM module, they might be causing the error.
  
  Solution:
  
  Check Deduction Item: Verify that the deduction item specified in the error message exists in the system and is correctly configured. Ensure that it is marked as a "normal" deduction item.
  Review Configuration: Check the configuration settings in the ICM module to ensure that all necessary settings for deduction items are correctly defined.
  Data Consistency Check: Run data consistency checks in the ICM module to identify any inconsistencies or missing data related to deduction items.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring and why the deduction item is not being found.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant context to help them diagnose the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module, such as ICL01 (Create Insurance Contract) or ICL02 (Change Insurance Contract), to check the status of deduction items.
  SAP Notes: Search for SAP Notes related to the ICL_H191 error message in the SAP Support Portal. There may be specific notes that address known issues or provide patches.
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.