How To Fix ICL_H170 - There are multiple coverage types for internal claim type &1; &2 used

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 170

• Message text: There are multiple coverage types for internal claim type &1; &2 used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H170 - There are multiple coverage types for internal claim type &1; &2 used ?

  The SAP error message ICL_H170 indicates that there are multiple coverage types associated with an internal claim type in the SAP Claims Management module. This situation can arise when the system encounters conflicting or overlapping coverage types for a specific claim type, which can lead to confusion in processing claims.
  Cause:
  
  Multiple Coverage Types: The internal claim type specified in the error message has been configured with more than one coverage type, which is not allowed in the context of the operation being performed.
  Configuration Issues: There may be a misconfiguration in the claim type settings or coverage type assignments in the system.
  Data Entry Errors: Incorrect data entry or duplication of coverage types during the claim setup process can lead to this error.
  
  Solution:
  
  
  Review Configuration:
  
  Go to the configuration settings for the internal claim type in the SAP system.
  Check the coverage types assigned to the internal claim type and ensure that only one coverage type is assigned.
  
  
  
  Adjust Coverage Types:
  
  If multiple coverage types are necessary, consider creating separate internal claim types for each coverage type instead of combining them under one.
  Ensure that the coverage types are correctly defined and do not overlap in their intended use.
  
  
  
  Data Cleanup:
  
  If the error is due to data entry issues, review the claims data for any inconsistencies or duplicates.
  Clean up any erroneous entries that may be causing the conflict.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring internal claim types and coverage types correctly.
  
  
  
  Testing:
  
  After making changes, test the claim processing to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management (e.g., ICLM for Claims Management) to navigate the system effectively.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to claim configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.