How To Fix ICL_H169 - In the IMG maintain the permitted coverage type for internal clm type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 169

• Message text: In the IMG maintain the permitted coverage type for internal clm type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H169 - In the IMG maintain the permitted coverage type for internal clm type &1 ?

  The SAP error message ICL_H169 typically occurs in the context of the SAP Claims Management module, particularly when dealing with internal claim types and their permitted coverage types. This error indicates that there is a configuration issue related to the coverage types that are allowed for a specific internal claim type.
  Cause:
  The error message ICL_H169 is triggered when the system cannot find a valid mapping between the internal claim type and the permitted coverage types in the configuration settings. This can happen due to:
  
  Missing Configuration: The internal claim type has not been properly configured to include any permitted coverage types.
  Incorrect Mapping: The mapping between the internal claim type and the coverage types is incorrect or incomplete.
  Changes in Configuration: Recent changes in the configuration settings may have led to inconsistencies.
  
  Solution:
  To resolve the ICL_H169 error, you need to ensure that the internal claim type is correctly configured with the appropriate permitted coverage types. Here are the steps to do this:
  
  
  Access the IMG (Implementation Guide):
  
  Go to the SAP Easy Access screen.
  Enter the transaction code SPRO to access the IMG.
  
  
  
  Navigate to Claims Management Configuration:
  
  Follow the path: Cross-Application Components -> Claims Management -> Basic Settings -> Define Internal Claim Types.
  
  
  
  Check Internal Claim Type Configuration:
  
  Locate the internal claim type that is causing the error (indicated by &1 in the error message).
  Ensure that the internal claim type is assigned the correct permitted coverage types.
  
  
  
  Define Permitted Coverage Types:
  
  If the permitted coverage types are not defined, you will need to add them.
  Make sure that the coverage types you want to associate with the internal claim type are correctly configured in the system.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  Try to recreate the scenario that caused the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Claims Management for detailed information on configuring internal claim types and coverage types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim) and ICL02 (Change Claim) to test the configuration.
  Support: If the issue persists after configuration, consider reaching out to SAP support or consulting with a functional consultant who specializes in Claims Management.
  
  By following these steps, you should be able to resolve the ICL_H169 error and ensure that your internal claim types are properly configured with the necessary coverage types.