How To Fix ICL_H119 - Internal error: No benefit decision selected. Contact SAP

ICL_H119 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 119

• Message text: Internal error: No benefit decision selected. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H119 - Internal error: No benefit decision selected. Contact SAP ?

  The SAP error message "ICL_H119 Internal error: No benefit decision selected. Contact SAP" typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or benefits processing. This error indicates that the system is unable to find a valid benefit decision for the claim being processed.
  Causes:
  
  Missing Benefit Decision: The most common cause is that there is no benefit decision associated with the claim. This could be due to incomplete processing or configuration issues.
  
  Configuration Issues: Incorrect configuration in the Claims Management settings or benefit decision rules may lead to this error.
  Data Inconsistencies: There may be inconsistencies or missing data in the claim or related master data that prevent the system from determining a benefit decision.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Benefit Decision: Verify that a benefit decision has been