How To Fix ICL_H121 - Internal error in creation of payment header from invoice

ICL_H121 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 121

• Message text: Internal error in creation of payment header from invoice

What causes this issue?

An internal error has occurred in creation of a payment from a payment
proposal.

System Response

This error message has a return code. Specify this return code in your
customer error message via OSS as it helps SAP to find the reason for
the error. This return code has the value &V1&.

How to fix this error?

Create an OSS customer message and specify the above-mentioned return
code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_H121 - Details

• The SAP error message ICL_H121 indicates an internal error that occurs during the creation of a payment header from an invoice in the SAP system. This error is typically related to issues in the configuration or data integrity within the SAP system, particularly in the context of the Insurance Contract Management (ICM) module.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the invoice data or related master data that prevent the system from creating the payment header.
  
  Configuration Issues: Incorrect configuration settings in the ICM module or related components can lead to this error.
  Missing Required Fields: Certain mandatory fields may not be filled in the invoice or payment document.
  Custom Code Issues: If there are custom enhancements or modifications in the payment processing logic, they might be causing the error.
  System Bugs: There could be bugs in the SAP version you are using that lead to this internal error.
  
  Solutions:
  
  Check Data Integrity: Review the invoice