How To Fix ICL_H078 - Approval not possible. Adjust the period of a benefit decision

ICL_H078 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 078

• Message text: Approval not possible. Adjust the period of a benefit decision

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Perform one of the following activities:
Change the periods of the claim items in the benefit decision that is to
be approved
Change the periods of the claim items in the benefit decision that has
already been approved.
To do so:
Reverse the already approved benefit decision
Create a new benefit decision with concrete periods.
Approve the new benefit decision
You might have to perform both of the above activities.

Procedure for System Administrators

In the documentation for function module ICLH_BEN_ENDDATE_CHECK see the
algorithm according to which the system checks that the periods are
correct.

Error message extract from SAP system. Copyright SAP SE.

ICL_H078 - Details

• The SAP error message ICL_H078: Approval not possible. Adjust the period of a benefit decision typically occurs in the context of the SAP Insurance or Claims Management module, particularly when dealing with benefit decisions or claims processing. This error indicates that there is an issue with the time period associated with a benefit decision that prevents it from being approved.
  
  Cause:
  
  Incorrect Benefit Decision Period: The period defined for the benefit decision may not align with the expected or allowable periods in the system. This could be due to a date range that is outside of the permissible limits.
  
  Configuration Issues: There may be configuration settings in the system that restrict the approval of benefit decisions based on specific criteria, such as fiscal year settings or benefit period settings.
  Incomplete Data: Required fields or data related to the benefit decision may be missing or incorrectly filled out, leading to the inability to approve the