How To Fix ICL_H075 - Header of the claim item grouping does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 075

• Message text: Header of the claim item grouping does not exist

What causes this issue?

You have set the "Text Only in Header" flag, in other words the text
module should only be defined as the reference text in the header of the
claim item grouping so that the other items can reference it.
The header of the claim item grouping does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

INCLUDE ISIS_UEBER_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H075 - Header of the claim item grouping does not exist ?

  The SAP error message ICL_H075: Header of the claim item grouping does not exist typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find the header information for a specific claim item grouping that you are trying to process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Header Data: The claim item grouping you are trying to access may not have been created properly, or the header data may have been deleted or not saved.
  Incorrect Configuration: There may be issues with the configuration of the claims management module, leading to inconsistencies in how claim item groupings are processed.
  Data Inconsistency: There could be inconsistencies in the database, such as orphaned records where the header exists but is not linked to the corresponding item grouping.
  Authorization Issues: The user may not have the necessary authorizations to view or process the claim item grouping.
  
  Solutions:
  
  Check Claim Item Grouping: Verify that the claim item grouping you are trying to access exists in the system. You can do this by navigating to the relevant transaction or report that lists claim item groupings.
  Recreate the Header: If the header is missing, you may need to recreate it. This can involve creating a new claim or re-entering the necessary data.
  Review Configuration: Check the configuration settings for the claims management module to ensure that everything is set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Database Consistency Check: Run a consistency check on the database to identify and resolve any orphaned records or inconsistencies.
  Authorization Check: Ensure that the user has the appropriate authorizations to access and process the claim item grouping. This may involve checking user roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates and fixes for known problems.
  Documentation: Review SAP documentation related to Claims Management for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.