How To Fix ICL_H031 - Process of copying diagnoses among subcases was unsuccessful

ICL_H031 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 031

• Message text: Process of copying diagnoses among subcases was unsuccessful

What causes this issue?

You tried to copy diagnoses from one subclaim to another, but this
copying action was unsuccessful.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to reproduce the steps that you took and then report these to your
system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_H031 - Details

• The SAP error message ICL_H031 indicates that there was an issue during the process of copying diagnoses among subcases in the context of the SAP Claims Management module. This error typically arises when there are inconsistencies or issues with the data being processed.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the diagnoses or subcases that are being copied.
  Missing Data: Required fields or data elements may be missing in the subcases or diagnoses.
  
  Configuration Issues: There may be configuration issues in the SAP system that affect how diagnoses are managed or copied.
  Authorization Issues: The user may not have the necessary authorizations to perform the copying of diagnoses.
  System Bugs: There could be bugs or issues in the specific version of SAP being used.
  
  Solutions:
  
  Check Data Integrity: Review the data in the subcases and diagnoses to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review