How To Fix ICL_H030 - No secondary diagnoses exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 030

• Message text: No secondary diagnoses exist

What causes this issue?

No secondary diagnoses have been defined in Customizing.

System Response

The system does not offer any F4 input help.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Define secondary diagnoses in customizing.
At the <ZK>Diagnoses</> level, flag the relevant diagnoses in the
<ZK>Diagnosis Category</> field as <ZK>Asterisk Diagnosis: Secondary
Diagnosis </> or as <ZK>Supplementary Diagnosis: Secondary Diagnosis</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H030 - No secondary diagnoses exist ?

  The SAP error message ICL_H030: No secondary diagnoses exist typically occurs in the context of the SAP IS-H (Industry Solution for Healthcare) module, particularly when dealing with patient data and billing processes. This error indicates that the system is expecting secondary diagnoses to be present for a particular patient or case, but none have been recorded.
  Cause:
  
  Missing Secondary Diagnoses: The primary cause of this error is that the patient record does not have any secondary diagnoses entered. In healthcare billing, secondary diagnoses are often required for proper coding and billing purposes.
  Data Entry Issues: There may have been an oversight during data entry, where secondary diagnoses were not recorded or saved properly.
  Configuration Issues: The system may be configured in a way that requires secondary diagnoses for certain processes, and if they are not provided, the error will be triggered.
  
  Solution:
  
  Check Patient Record: Review the patient’s record in the SAP system to ensure that secondary diagnoses are entered. If they are missing, add the necessary secondary diagnoses.
  Data Entry Validation: Ensure that the data entry process includes checks for secondary diagnoses. This can help prevent the error from occurring in the future.
  Consult Documentation: Refer to the SAP IS-H documentation or guidelines for entering diagnoses to ensure compliance with the required data structure.
  System Configuration: If the requirement for secondary diagnoses seems inappropriate, consult with your SAP administrator or technical team to review the configuration settings. They may need to adjust the settings to align with your organization’s billing practices.
  Training: Provide training for staff involved in data entry to ensure they understand the importance of entering all required diagnoses.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling it.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Testing: After making changes, conduct tests to ensure that the error no longer occurs and that the system behaves as expected when secondary diagnoses are entered.
  
  By addressing the underlying cause of the error and ensuring proper data entry and system configuration, you can resolve the ICL_H030 error and improve the overall efficiency of your healthcare billing processes.