How To Fix ICL_DI080 - Correspondence recipient &1 does not exist in the correct role (&2)

ICL_DI080 - Overview

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 080

• Message text: Correspondence recipient &1 does not exist in the correct role (&2)

What causes this issue?

You want to send correspondence to business partner &V1&. This business
partner does not exist in a suitable participant role (&V2&) for the
claim document &V3&.
<ZH>Note</>: In Customizing activity <DS:SIMG._ICL_TICL031>Define Claim
Documents</>, the participant role &V2& is assigned to the claim
document &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the business partner &V1& in participant role &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI080 - Correspondence recipient &1 does not exist in the correct role (&2) ?

  The SAP error message ICL_DI080 indicates that there is an issue with the correspondence recipient in the context of the SAP Insurance module (ICL - Insurance Claims Management). Specifically, it means that the system cannot find the specified recipient in the required role for the correspondence process.
  
  Cause:
  The error can occur due to several reasons:
  
  Missing Recipient Data: The recipient (e.g., a customer, vendor, or other entities) is not defined in the system or is missing the necessary role that is required for the correspondence.
  Incorrect Role Assignment: The recipient exists in the system but does not have the correct role assigned to them. For example, if the correspondence is meant for a policyholder, but the recipient is not assigned the role of a policyholder.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from recognizing the recipient in the required role.
  
  Configuration Issues: The configuration settings