How To Fix ICL_CUST_PM022 - &1 is not a permitted benefit type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 022

• Message text: &1 is not a permitted benefit type

What causes this issue?

You tried to enter benefit type &V1& as a benefit type belonging to the
<DS:GLOS.9C948671662DD311AE620060B03C9BBE>compensation</> category, but
benefit type &V1& belongs to the
<DS:GLOS.97DCAC452605D411A4910060B03C3B0E>expenses</> category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select a benefit type belonging to the
<ZK>Compensation</> category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM022 - &1 is not a permitted benefit type ?

  The SAP error message ICL_CUST_PM022 indicates that a specific benefit type is not permitted in the context of the operation you are trying to perform. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims or benefits processing.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The benefit type you are trying to use may not be configured correctly in the system. It might not be defined as a valid benefit type for the specific claim or context.
  Authorization Issues: The user may not have the necessary permissions to access or use the specified benefit type.
  Data Entry Errors: There may be a typo or incorrect entry in the benefit type field.
  Business Rules: The benefit type may not be applicable for the specific claim type or scenario you are working with.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Claims Management module in SAP.
  Verify that the benefit type in question is correctly defined and permitted for the relevant claim types.
  Ensure that the benefit type is active and not marked as obsolete.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the benefit type.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Validate Data Entry:
  
  Double-check the input for the benefit type to ensure there are no typos or incorrect values.
  Make sure that the benefit type corresponds to the expected format and values defined in the system.
  
  
  
  Consult Business Rules:
  
  Review the business rules associated with the claim type to ensure that the benefit type is applicable.
  If the benefit type is not allowed for the specific claim, consider using an alternative benefit type that is permitted.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for further insights into the specific error message and its implications.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Search for SAP Notes related to the error message or the benefit type in the SAP Support Portal for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.