How To Fix ICL_CUST_PM021 - Expenses benefit type "&1" has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 021

• Message text: Expenses benefit type "&1" has not been defined

What causes this issue?

You tried to enter benefit type &v1& as an expenses benefit type, but
benefit type &v1& has not been defined as being an expenses type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select an expenses type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM021 - Expenses benefit type "&1" has not been defined ?

  The SAP error message ICL_CUST_PM021 indicates that a specific expenses benefit type (represented by "&1") has not been defined in the system. This error typically occurs in the context of the SAP Insurance or Claims Management module, where benefit types are used to categorize and manage different types of expenses.
  Cause:
  The error is caused by the absence of a configuration for the specified benefit type in the system. This can happen due to several reasons:
  
  The benefit type has not been created in the system.
  The benefit type has been deleted or is inactive.
  There is a typo or incorrect reference to the benefit type in the configuration or transaction.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the relevant module (e.g., Claims Management).
  Navigate to the section where benefit types are defined (usually under customizing for the Insurance or Claims Management module).
  Verify if the benefit type in question (represented by "&1") exists.
  
  
  
  Create or Activate Benefit Type:
  
  If the benefit type does not exist, you will need to create it. This typically involves defining the benefit type, specifying its attributes, and ensuring it is active.
  If the benefit type exists but is inactive, you may need to activate it.
  
  
  
  Review Transaction Data:
  
  Check the transaction or document that triggered the error. Ensure that the benefit type is correctly referenced and that there are no typos or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on defining and managing benefit types in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific configuration and setup.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or other relevant transaction codes to access the necessary settings.
  Authorization: Ensure that you have the necessary authorizations to make changes to the configuration.
  Testing: After making changes, perform testing to ensure that the error is resolved and that the benefit type functions as expected in transactions.
  
  By following these steps, you should be able to address the ICL_CUST_PM021 error and ensure that the necessary benefit types are properly defined in your SAP system.