How To Fix ICL_CUST_PM021 - Expenses benefit type "&1" has not been defined

ICL_CUST_PM021 - Overview

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 021

• Message text: Expenses benefit type "&1" has not been defined

What causes this issue?

You tried to enter benefit type &v1& as an expenses benefit type, but
benefit type &v1& has not been defined as being an expenses type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select an expenses type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_CUST_PM021 - Details

• The SAP error message ICL_CUST_PM021 indicates that a specific expenses benefit type (represented by "&1") has not been defined in the system. This error typically occurs in the context of the SAP Insurance or Claims Management module, where benefit types are used to categorize and manage different types of expenses.
  
  Cause:
  The error is caused by the absence of a configuration for the specified benefit type in the system. This can happen due to several reasons:
  
  The benefit type has not been created in the system.
  The benefit type has been deleted or is inactive.
  There is a typo or incorrect reference to the benefit type in the configuration or transaction.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the relevant module (e.g., Claims Management).
  Navigate to the section where benefit types are defined (usually under customizing for the Insurance or Claims Management module).
  Verify if the benefit type in question