How To Fix ICL_CUST_PM020 - &1 is not an expenses benefit type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 020

• Message text: &1 is not an expenses benefit type

What causes this issue?

You tried to enter benefit type &V1& as an expenses benefit type, but
benefit type &V1& belongs to the
<DS:GLOS.9C948671662DD311AE620060B03C9BBE>compensation</> (loss)
category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select an expenses benefit type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM020 - &1 is not an expenses benefit type ?

  The SAP error message ICL_CUST_PM020 indicates that the specified benefit type (in this case, represented by &1) is not recognized as a valid expenses benefit type in the system. This error typically occurs in the context of the SAP Claims Management module, where benefit types are defined for processing claims.
  Cause:
  
  Invalid Benefit Type: The benefit type you are trying to use does not exist in the system or is not configured correctly.
  Configuration Issues: The benefit type may not be assigned to the relevant expense type or may not be set up in the customizing settings.
  Data Entry Error: There may be a typographical error in the benefit type code being entered.
  
  Solution:
  
  
  Check Benefit Type Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the Claims Management section and check the configuration for benefit types.
  Ensure that the benefit type you are trying to use is defined and correctly configured.
  
  
  
  Verify Benefit Type Assignment:
  
  Ensure that the benefit type is assigned to the relevant expense type in the system.
  Check if the benefit type is active and available for use in the context you are working in.
  
  
  
  Correct Data Entry:
  
  Double-check the benefit type code you are entering for any typographical errors.
  Make sure you are using the correct code as defined in the system.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals related to the Claims Management module to understand the valid benefit types and their configurations.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL1 (Create Claim), and ICL2 (Change Claim) to navigate through the Claims Management module.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify benefit types in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.