How To Fix ICL_CORR002 - Correspondence &1 &2 &3 &4; processing is no longer possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CORR - Message Class for Correspondence

• Message number: 002

• Message text: Correspondence &1 &2 &3 &4; processing is no longer possible

What causes this issue?

You want to process correspondence with the following features:
Subclaim &V1&
Document number &v2&
Document &V3&
Business partner&V4&
Processing is no longer possible because the document has already been
processed (a printout has already been made, for example).
<ZH>Note</>: The above-mentioned features can be found in table <AB>
ICLDOC</> in the following fields:
SUBCLAIM (subclaim)
DOCNO (document number)
DOCID (document)
BPARTNER (correspondence recipient/business partner)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CORR002 - Correspondence &1 &2 &3 &4; processing is no longer possible ?

  The SAP error message ICL_CORR002 typically indicates that there is an issue with processing correspondence in the SAP system, specifically related to the Insurance Claims Management (ICM) module. The message format includes placeholders (&1, &2, &3, &4) that usually represent specific details about the correspondence that is causing the error.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the correspondence records.
  Configuration Issues: The configuration settings for the correspondence processing may not be set up correctly.
  Authorization Problems: The user may not have the necessary authorizations to process the correspondence.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solution:
  To resolve the ICL_CORR002 error, you can take the following steps:
  
  
  Check the Correspondence Data:
  
  Review the details of the correspondence indicated by the placeholders (&1, &2, &3, &4) in the error message.
  Ensure that all required fields are filled out and that the data is consistent.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for correspondence processing in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to process the correspondence has the necessary authorizations. You may need to consult with your SAP security team to ensure proper access rights.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  If necessary, enable debugging or traces to gather more information about the error.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or traces.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to correspondence processing in ICM, such as:
  
  ICL_C01: Create Correspondence
  ICL_C02: Change Correspondence
  ICL_C03: Display Correspondence
  
  
  
  Documentation: Review the SAP documentation for Insurance Claims Management to understand the correspondence processing functionality better.
  
  
  User Forums: Check SAP community forums or other user groups for discussions related to the ICL_CORR002 error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CORR002 error in your SAP system.