How To Fix ICL_CONF_PAY008 - Claim contains open subrogation/recovery

ICL_CONF_PAY008 - Overview

• Message type: E = Error

• Message class: ICL_CONF_PAY - Configurable Messages for Payments

• Message number: 008

• Message text: Claim contains open subrogation/recovery

What causes this issue?

You want to close the claim, but the claim contains open subrogation/
recovery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_PAY008 - Claim contains open subrogation/recovery ?

  The SAP error message ICL_CONF_PAY008 indicates that there is an issue with a claim that contains open subrogation or recovery items. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  
  Cause:
  The error arises when you attempt to process a claim that has associated subrogation or recovery items that are still open. Subrogation refers to the right of an insurer to pursue a third party that caused an insurance loss to the insured. If there are open items related to subrogation or recovery, the system prevents further processing of the claim to ensure that all financial aspects are settled before moving forward.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review the Claim: Check the claim in question to identify any open subrogation or recovery items. You can do this by navigating to the claim details in the SAP system.
  
  
  Close Open