How To Fix ICL_CONF_PAY006 - Rejected payments exist (subclm &1); claim/subclaim closure not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_PAY - Configurable Messages for Payments

• Message number: 006

• Message text: Rejected payments exist (subclm &1); claim/subclaim closure not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_PAY006 - Rejected payments exist (subclm &1); claim/subclaim closure not permitted ?

  The SAP error message ICL_CONF_PAY006 indicates that there are rejected payments associated with a claim or subclaim, which prevents the closure of that claim or subclaim. This error typically arises in the context of the SAP Claims Management module, where financial transactions related to claims are processed.
  Cause:
  The primary cause of this error is that there are one or more payments that have been rejected for the specified claim or subclaim. This could happen due to various reasons, such as:
  
  Payment Issues: The payment might have been rejected due to insufficient funds, incorrect payment details, or other financial discrepancies.
  Pending Transactions: There may be pending transactions that need to be resolved before the claim can be closed.
  Configuration Issues: There might be configuration settings in the SAP system that prevent the closure of claims with rejected payments.
  
  Solution:
  To resolve the ICL_CONF_PAY006 error, you can follow these steps:
  
  
  Review Rejected Payments:
  
  Check the payment history for the claim or subclaim in question. Identify the rejected payments and understand the reasons for their rejection.
  Use transaction codes like ICL1 (Claims Management) or ICL2 (Subclaims) to view the details of the claim and associated payments.
  
  
  
  Resolve Payment Issues:
  
  Address the reasons for the payment rejections. This may involve correcting payment details, ensuring sufficient funds, or resolving any discrepancies.
  If necessary, reprocess the rejected payments to ensure they are successfully completed.
  
  
  
  Clear Pending Transactions:
  
  Ensure that all related transactions are cleared and that there are no outstanding issues that would prevent the closure of the claim or subclaim.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system related to claims management. Ensure that there are no restrictions that would prevent the closure of claims with rejected payments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling rejected payments and claim closures.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL1, ICL2, and ICL3.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the appropriate user roles and permissions to view and manage claims and payments in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and take the necessary actions to resolve it, allowing for the successful closure of the claim or subclaim.