How To Fix ICL_CONF_DBEN003 - Valid from date (&1) must not be before the loss/claim date (&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CONF_DBEN - Configurable Messages for Per Diem Benefits

  • Message number: 003

  • Message text: Valid from date (&1) must not be before the loss/claim date (&2)

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

    How to fix this error?

    Procedure for System Administrators

    INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
    INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CONF_DBEN003 - Valid from date (&1) must not be before the loss/claim date (&2) ?

    The SAP error message ICL_CONF_DBEN003 indicates that there is a validation issue with the dates entered in the system, specifically regarding the "Valid from date" and the "loss/claim date." The error message states that the "Valid from date" (&1) must not be before the "loss/claim date" (&2).

    Cause:

    This error typically occurs in the context of insurance claims or loss management within the SAP system. The underlying causes can include:

    1. Incorrect Date Entry: The user may have entered a "Valid from date" that is earlier than the date of the loss or claim.
    2. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
    3. Configuration Errors: There may be issues in the configuration of the insurance or claims management module that lead to incorrect date validation.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Dates: Review the "Valid from date" and the "loss/claim date" entered in the system. Ensure that the "Valid from date" is set to a date that is the same as or later than the "loss/claim date."

    2. Correct the Entry: If the "Valid from date" is indeed earlier than the "loss/claim date," update it to a valid date that meets the requirement.

    3. Review Configuration: If you suspect that the issue may be related to configuration, consult with your SAP administrator or a consultant to review the settings in the claims management module.

    4. Data Migration Review: If this issue arose after a data migration, verify the data integrity and ensure that all date fields were migrated correctly.

    5. Testing: After making the necessary corrections, test the entry again to ensure that the error no longer appears.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Refer to the SAP documentation for the specific module you are working with (e.g., Claims Management) for more details on date handling and validation rules.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error and proceed with your claims processing in SAP.

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