How To Fix ICL_CLOSE_CLAIM_UI002 - Contract reengineering has not yet taken place

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CLOSE_CLAIM_UI - Message Class for Close Claim

• Message number: 002

• Message text: Contract reengineering has not yet taken place

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLOSE_CLAIM_UI002 - Contract reengineering has not yet taken place ?

  The SAP error message ICL_CLOSE_CLAIM_UI002 indicates that the contract reengineering process has not yet been completed for a specific claim. This error typically arises in the context of SAP's Insurance Claims Management module, where claims are associated with contracts that may need to be reengineered or updated before certain actions can be taken.
  Cause:
  
  
  Pending Contract Reengineering: The primary cause of this error is that the contract associated with the claim has not undergone the necessary reengineering process. This could be due to various reasons, such as:
  
  The contract is still in a draft or incomplete state.
  Changes to the contract have not been finalized or approved.
  The system requires a specific sequence of operations that has not been followed.
  
  
  
  System Configuration Issues: There may be configuration settings in the SAP system that are preventing the reengineering process from being executed properly.
  
  
  Data Integrity Issues: There could be inconsistencies or missing data in the contract or claim records that need to be addressed.
  
  
  Solution:
  
  
  Complete Contract Reengineering:
  
  Navigate to the contract management section of the SAP system.
  Check the status of the contract associated with the claim.
  If the contract is incomplete, complete the necessary steps to finalize it, which may include updating terms, conditions, or other relevant information.
  
  
  
  Review Configuration Settings:
  
  Consult with your SAP administrator or functional consultant to ensure that the system is configured correctly for contract reengineering.
  Verify that all necessary authorizations and roles are assigned to users who need to perform the reengineering.
  
  
  
  Data Validation:
  
  Check for any missing or inconsistent data in the contract and claim records.
  Ensure that all required fields are filled out and that the data adheres to the expected formats.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to the Insurance Claims Management module for detailed steps on how to perform contract reengineering.
  
  
  
  Seek Support:
  
  If the issue persists after attempting the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on contract reengineering.
  User Guides: Review user manuals or training materials related to the Insurance Claims Management module for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary actions related to the claim and contract.