How To Fix ICL_CLOSE_CLAIM_UI003 - No status has been assigned to closure reason &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CLOSE_CLAIM_UI - Message Class for Close Claim

• Message number: 003

• Message text: No status has been assigned to closure reason &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

In the IMG, check which possible reasons for closing the claim have been
defined.
In the IMG, check which change reasons are permitted for a claim status
or subclaim status.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLOSE_CLAIM_UI003 - No status has been assigned to closure reason &1 ?

  The SAP error message ICL_CLOSE_CLAIM_UI003 indicates that there is no status assigned to the closure reason specified in the error message. This typically occurs in the context of the Insurance Claims Management module when attempting to close a claim.
  Cause:
  The error is caused by the following reasons:
  
  Missing Status Assignment: The closure reason you are trying to use does not have a corresponding status assigned in the system.
  Configuration Issues: There may be a configuration issue in the claim management settings where the closure reason is not properly defined or linked to a status.
  Data Integrity Issues: There might be inconsistencies in the data or missing entries in the relevant tables that manage closure reasons and statuses.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Closure Reason Configuration:
  
  Go to the configuration settings for the closure reasons in the SAP system.
  Ensure that the closure reason you are trying to use is correctly defined and has a status assigned to it.
  
  
  
  Assign Status to Closure Reason:
  
  If the closure reason is missing a status, you will need to assign a valid status to it.
  This can typically be done in the customizing settings under the Insurance Claims Management module.
  
  
  
  Review Status Management:
  
  Check the status management settings to ensure that all necessary statuses are defined and linked to the appropriate closure reasons.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the claim closure process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on configuring closure reasons and statuses in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or specific transaction codes related to claim management to access the relevant settings.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  Testing Environment: If possible, test changes in a development or quality assurance environment before applying them to the production system to avoid disruptions.
  
  By following these steps, you should be able to resolve the error message ICL_CLOSE_CLAIM_UI003 and successfully close the claim.