How To Fix ICL_CF587 - Amount &1 exceeds single amount &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 587

• Message text: Amount &1 exceeds single amount &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF587 - Amount &1 exceeds single amount &2 ?

  The SAP error message ICL_CF587, which states "Amount &1 exceeds single amount &2," typically occurs in the context of the SAP Claims Management module. This error indicates that a specific amount being processed (represented by &1) exceeds a predefined limit (represented by &2) for a single transaction or entry.
  Cause:
  
  Exceeding Limits: The most common cause of this error is that the amount being entered or processed exceeds the maximum allowable limit set in the system for a single transaction. This limit could be defined in the configuration settings for claims, insurance policies, or financial transactions.
  Configuration Settings: The limits may be set in the customizing settings of the SAP system, which could include settings for specific types of claims, payment limits, or other financial thresholds.
  Data Entry Errors: Sometimes, this error can also arise from incorrect data entry, where the user inadvertently inputs a higher amount than intended.
  
  Solution:
  
  Check Configuration Settings: Review the configuration settings in the SAP system related to claims management or the specific module you are working with. Look for any defined limits on amounts and adjust them if necessary.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Claims Management or Financial Transactions.
  
  
  Verify Amounts: Ensure that the amount you are trying to process is correct. Double-check the data entry to confirm that it does not exceed the allowed limit.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module to understand the limits and how they can be adjusted.
  User Authorization: Ensure that the user has the necessary authorization to process amounts that may exceed the standard limits, if applicable.
  Contact Support: If you are unable to resolve the issue through configuration or data verification, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on configuration settings.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management (e.g., CLM) to navigate the system effectively.
  User Training: Ensure that users are trained on the limits and how to enter amounts correctly to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.