How To Fix ICL_CF589 - Currency &1 does not match the other currencies that are used

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 589

• Message text: Currency &1 does not match the other currencies that are used

What causes this issue?

You have tried to use different currencies in dependent reserve limits,
but this is not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Match the currencies.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF589 - Currency &1 does not match the other currencies that are used ?

  The SAP error message ICL_CF589 indicates that there is a mismatch in currency settings within a transaction or configuration. Specifically, it suggests that the currency specified (denoted as &1 in the error message) does not align with other currencies being used in the same context, such as in a financial document, report, or configuration setting.
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the currency being used in a particular transaction or document does not match the currency expected by the system or the currencies used in related documents.
  Configuration Issues: There may be inconsistencies in the configuration settings for currencies in the relevant modules (e.g., Financial Accounting, Controlling, or Insurance).
  Data Entry Errors: Manual entry errors where the wrong currency is selected or entered can also lead to this issue.
  Master Data Issues: The master data for customers, vendors, or materials may have incorrect currency settings.
  
  Solution:
  
  Check Currency Settings: Review the currency settings in the relevant transaction or document. Ensure that the currency specified matches the expected currency for that transaction.
  Review Related Documents: If the transaction is linked to other documents (like invoices, purchase orders, etc.), check those documents to ensure that the currencies are consistent.
  Configuration Review: If the issue persists, review the configuration settings in the SAP system for the relevant modules to ensure that they are set up correctly for currency handling.
  Master Data Verification: Verify the master data for any entities involved in the transaction (e.g., customers, vendors) to ensure that the currency settings are correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling currency-related issues in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OB08 (for maintaining exchange rates) or OB22 (for defining currency types) to check or update currency settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to currency handling in your version of SAP.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to currency settings or related configurations.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.