How To Fix ICL_CF537 - Payment request item: Value in "Payment amount" field is invalid

ICL_CF537 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 537

• Message text: Payment request item: Value in "Payment amount" field is invalid

What causes this issue?

The payment is identified as being a receivable item. However, the
amount value of the payment item resides in the payment amount field
(technical field name: PAMPAID) rather than in the recoverable amount
field (technical field name: REQUESTED).

System Response

When the <ZH>Date Received</> and <ZH>Incoming Payment</> fields
contain values, the payment is categorized as a receivable item. When
these fields are empty, the payment item is categorized as a payment
request item.

How to fix this error?

Either move the amount from the payment amount field to the recoverable
amount field, or
Remove the values in the <ZH>Date Received</> and <ZH>Incoming Payment
</> fields.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

ICL_CF537 - Details

• The SAP error message ICL_CF537, which states "Payment request item: Value in 'Payment amount' field is invalid," typically occurs in the context of payment processing within the SAP system, particularly in the area of insurance or financial transactions. This error indicates that the value entered in the "Payment amount" field does not meet the expected criteria or format.
  Causes:
  
  Invalid Format: The payment amount may not be in the correct format (e.g., using commas instead of periods for decimal points).
  Negative Values: The system may not accept negative payment amounts if they are not allowed in the context of the transaction.
  Exceeding Limits: The payment amount may exceed predefined limits set in the system.
  Currency Issues: The currency used may not be valid or may not match the expected currency for the transaction.
  Missing Required Fields: Other related fields may not be filled out correctly, leading to validation errors.
  Data Type Mismatch: The payment amount may be