How To Fix ICL_CF535 - Enter a payment amount that is less than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 535

• Message text: Enter a payment amount that is less than 0

What causes this issue?

You have entered a payment with a payment amount that is greater than
or equal to zero.

System Response

With payment requests and repayments, the system expects a payment
amount that is less than zero.

How to fix this error?

Enter a payment amount that is smaller than zero.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF535 - Enter a payment amount that is less than 0 ?

  The SAP error message ICL_CF535, which states "Enter a payment amount that is less than 0," typically occurs in the context of financial transactions, particularly when dealing with payments or adjustments in the SAP system. This error indicates that the system expects a negative payment amount (usually representing a refund or a reversal), but a non-negative value has been entered instead.
  Cause:
  
  Incorrect Input: The user may have mistakenly entered a positive payment amount when the system expects a negative value.
  Business Logic: The transaction type being processed may require a negative amount to reflect a refund or a correction.
  Configuration Issues: There may be specific configurations in the SAP system that dictate how payment amounts should be handled, leading to this error if not adhered to.
  
  Solution:
  
  Check Input: Verify the payment amount entered. If you intended to process a refund or reversal, ensure that the amount is negative.
  Review Transaction Type: Ensure that the transaction type you are processing is appropriate for the payment amount you are entering. If it is meant to be a payment, ensure you are not in a refund context.
  Consult Documentation: Review any relevant documentation or user guides for the specific transaction you are working with to ensure compliance with expected input formats.
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to check if there are any configuration settings that need to be adjusted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to payments and refunds in your SAP environment.
  User Roles: Ensure that you have the appropriate permissions to perform the transaction you are attempting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training: If you are new to the SAP system, consider undergoing training to better understand how to handle financial transactions and the expected input formats.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.