How To Fix ICL_CF442 - Read error for claim = &1: contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 442

• Message text: Read error for claim = &1: contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF442 - Read error for claim = &1: contact system administrator ?

  The SAP error message ICL_CF442, which states "Read error for claim = &1: contact system administrator," typically indicates that there is an issue with accessing or retrieving data related to a specific claim in the SAP system. This error can arise from various underlying causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Data Corruption: The claim data may be corrupted or incomplete in the database.
  Authorization Issues: The user may not have the necessary permissions to access the claim data.
  Database Issues: There could be a problem with the database itself, such as connectivity issues or database corruption.
  Configuration Errors: Incorrect configuration settings in the SAP system may lead to read errors.
  System Performance: High load on the system or performance issues may prevent the claim data from being read properly.
  
  Solutions:
  
  Check Claim Data: Verify the integrity of the claim data in the database. If corruption is suspected, you may need to restore from a backup or correct the data.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the claim data. This can be checked in the user roles and profiles.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for locks, running consistency checks, or consulting with the database administrator.
  Review Configuration: Check the configuration settings related to claims processing in the SAP system. Ensure that all necessary parameters are set correctly.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data retrieval. This may involve checking system logs and performance metrics.
  Contact Support: If the issue persists, it may be necessary to contact SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying database tables related to claims.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Debugging: If you have access to development tools, consider debugging the program or function module that is generating the error to identify the root cause.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICL_CF442 error in your SAP system.