How To Fix ICL_CF444 - The liability rate should not be increased; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 444

• Message text: The liability rate should not be increased; see long text

What causes this issue?

You have performed one of the following activities:
You increased the liability rate of a subrogation (&v1& percent) to a
value that is higher than the liability rate of &V2& percent defined in
the party to subrogate against or in the payee.
You increased the claimed amount to a value that matches a higher
liability rate.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform the following checks:
Check whether the new liability rate meets the legal requirements.
Check whether the total of the current liability rates of all parties to
subrogate against or payees in the
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>
is smaller or the same as 100 percent.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF444 - The liability rate should not be increased; see long text ?

  The SAP error message ICL_CF444 indicates that there is an issue with the liability rate in the context of insurance claims processing. This error typically arises when there is an attempt to increase the liability rate in a situation where it is not permitted according to the system's configuration or business rules.
  Cause:
  
  Configuration Settings: The liability rate may be configured in such a way that it cannot be increased under certain conditions. This could be due to business rules that prevent changes to liability rates once they have been set.
  Claim Status: The status of the claim may not allow for changes to the liability rate. For example, if the claim is already in a finalized state, the system may restrict any modifications.
  Data Entry Errors: There may be incorrect data entries or inconsistencies in the claim that lead to this error when trying to adjust the liability rate.
  
  Solution:
  
  Review Configuration: Check the configuration settings related to liability rates in the SAP system. Ensure that the rules governing liability rate changes are aligned with business requirements.
  Claim Status Check: Verify the status of the claim. If the claim is in a state that does not allow for changes, you may need to revert the claim to a previous state or follow the appropriate process to make changes.
  Consult Long Text: The error message suggests checking the long text for more details. This long text may provide specific guidance on why the increase is not allowed and what conditions must be met to change the liability rate.
  Data Validation: Ensure that all data related to the claim is accurate and complete. Correct any discrepancies that may be causing the error.
  User Authorization: Ensure that the user attempting to make the change has the necessary authorizations to modify liability rates.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on liability rate management.
  Documentation: Review SAP documentation related to insurance claims processing and liability rate management for best practices and guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ICL_CF444 error and implement the necessary changes to resolve it.