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Message type: E = Error
Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part
Message number: 436
Message text: Enter a negotiated liability rate or an amount
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ICL_CF436
- Enter a negotiated liability rate or an amount ?The SAP error message ICL_CF436, which states "Enter a negotiated liability rate or an amount," typically occurs in the context of the Insurance Claims Management (ICM) module when processing claims. This error indicates that the system requires either a negotiated liability rate or a specific amount to be entered for a claim, but neither has been provided.
Cause:
- Missing Data: The most common cause of this error is that the necessary fields for the liability rate or amount have not been filled in. This could be due to user oversight or a system configuration issue.
- Incorrect Configuration: The configuration settings for the claims processing might not be set up correctly, leading to the system not recognizing the input.
- Validation Rules: There may be validation rules in place that require certain fields to be filled before proceeding, and these rules are not being met.
Solution:
- Check Input Fields: Ensure that you have entered either a negotiated liability rate or a specific amount in the relevant fields. Review the claim entry screen to confirm that all required fields are filled out correctly.
- Review Configuration: If you have the necessary permissions, check the configuration settings in the ICM module to ensure that the liability rates and amounts are set up correctly. This may involve consulting with your SAP administrator or a functional consultant.
- Consult Documentation: Refer to the SAP documentation or help files related to the ICM module for guidance on the specific fields and their requirements.
- User Training: If this error is frequently encountered, consider providing additional training for users on how to properly enter claims and the importance of the liability rate and amount fields.
- Debugging: If the issue persists, it may require debugging by a technical consultant to identify any underlying issues in the system or custom code that may be affecting the claim processing.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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