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Message type: E = Error
Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part
Message number: 424
Message text: Invalid input values when calling clearing for document &1
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ICL_CF424
- Invalid input values when calling clearing for document &1 ?The SAP error message ICL_CF424, which states "Invalid input values when calling clearing for document &1," typically occurs in the context of the SAP Insurance module, particularly when dealing with clearing operations for insurance documents. This error indicates that there are issues with the input values provided for the clearing process.
Causes:
- Incorrect Document Status: The document you are trying to clear may not be in a valid status for clearing. For example, it might be already cleared or not yet posted.
- Missing or Incorrect Data: Required fields or data may be missing or incorrectly filled out in the document. This could include amounts, dates, or other relevant information.
- Configuration Issues: There may be configuration settings in the system that are not aligned with the clearing process, such as settings related to document types or clearing rules.
- Authorization Issues: The user may not have the necessary authorizations to perform the clearing operation on the specified document.
- Technical Issues: There could be underlying technical issues, such as problems with the database or inconsistencies in the data.
Solutions:
- Check Document Status: Verify the status of the document you are trying to clear. Ensure it is eligible for clearing.
- Review Input Values: Double-check all input values for accuracy. Ensure that all required fields are filled out correctly.
- Configuration Review: Consult with your SAP configuration team to ensure that the settings related to clearing are correctly configured.
- Authorization Check: Ensure that the user attempting the clearing has the necessary permissions to perform the operation.
- Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
- SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
- Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.
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