How To Fix ICL_CF422 - This change of the subrogation status in the subclaim is not permitted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

  • Message number: 422

  • Message text: This change of the subrogation status in the subclaim is not permitted

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CF422 - This change of the subrogation status in the subclaim is not permitted ?

    The SAP error message ICL_CF422, which states "This change of the subrogation status in the subclaim is not permitted," typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.

    Cause:

    This error usually arises when there is an attempt to change the subrogation status of a subclaim in a way that is not allowed by the system's business rules. Subrogation refers to the process where an insurance company seeks to recover costs from a third party that is responsible for a loss. The subrogation status indicates whether the claim is subject to subrogation or not.

    Common causes for this error include:

    1. Incorrect Status Change: Attempting to change the subrogation status to a value that is not valid based on the current state of the subclaim.
    2. Business Rules Violation: The system has predefined rules that restrict certain changes to the subrogation status based on the claim's lifecycle or other related claims.
    3. Data Integrity Issues: There may be inconsistencies or missing data in the claim or subclaim that prevent the status change.

    Solution:

    To resolve the ICL_CF422 error, consider the following steps:

    1. Review the Current Status: Check the current subrogation status of the subclaim and ensure that the intended change is valid. Understand the allowed transitions for the subrogation status.

    2. Check Business Rules: Consult the business rules defined in your SAP system regarding subrogation. Ensure that the change you are trying to make complies with these rules.

    3. Data Validation: Verify that all required fields and data related to the subclaim are correctly filled out and consistent. Look for any missing or incorrect information that might be causing the issue.

    4. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling subrogation status changes. There may be specific procedures to follow.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP Insurance Claims Management. They can provide insights based on the specific configuration of your system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to claims processing, such as ICLM (Insurance Claims Management) transactions, to better navigate the system.
    • User Roles and Permissions: Ensure that the user attempting to make the change has the necessary permissions to modify the subrogation status.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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