How To Fix ICL_CF423 - Document &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 423

• Message text: Document &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF423 - Document &1 not found ?

  The SAP error message ICL_CF423 "Document &1 not found" typically occurs in the context of the SAP Insurance Management module, particularly when dealing with claims or documents related to insurance processing. This error indicates that the system is unable to locate a specific document that is expected to be present in the database.
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Document Number: The document number (&1) provided in the error message may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the document from being found.
  System Configuration: There may be configuration issues in the SAP system that affect document retrieval.
  
  Solutions:
  
  Verify Document Number: Check the document number provided in the error message to ensure it is correct. If it was entered manually, confirm that there are no typos.
  Check Document Status: Investigate whether the document has been deleted or archived. If it has been archived, you may need to restore it from the archive.
  Review User Permissions: Ensure that the user encountering the error has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any data integrity issues. This may require the assistance of a database administrator or SAP Basis consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in document management, such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  SARA: Archive Administration
  
  
  Documentation: Review SAP documentation related to the Insurance Management module for more context on document handling and processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICL_CF423 error in your SAP system.