How To Fix ICL_CF357 - No Customizing for claim type=&1,Gen=&2,StdPostgData=&3,PostgTransType=&4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 357

• Message text: No Customizing for claim type=&1,Gen=&2,StdPostgData=&3,PostgTransType=&4

What causes this issue?

Customizing entries for determining
<DS:DE.ICL_DEFLTPOST>standard data for the FS-CD document</> are
missing.

How to fix this error?

Procedure for System Administrators

In customizing, define standard data for the FS-CD document.
At claim header level, assign this data to an internal claim type (on
the details screen in the <ZK>CD Doc:StdData</> field).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF357 - No Customizing for claim type=&1,Gen=&2,StdPostgData=&3,PostgTransType=&4 ?

  The SAP error message ICL_CF357 indicates that there is no customizing available for a specific claim type, general data, standard posting data, and posting transaction type. This error typically arises in the context of the SAP Claims Management module, particularly when processing claims or related transactions.
  Cause:
  The error can occur due to several reasons:
  
  Missing Customizing Entries: The required customizing entries for the specified claim type and posting transaction type are not maintained in the system.
  Incorrect Configuration: The configuration for the claim type or posting transaction type may be incorrect or incomplete.
  Data Entry Issues: There may be issues with the data being entered, such as incorrect values for the claim type or posting transaction type.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Verify that the necessary customizing entries for the claim type, general data, standard posting data, and posting transaction type are correctly maintained.
  
  
  
  Maintain Missing Entries:
  
  If you find that the required entries are missing, you will need to create or update them accordingly. This may involve defining new claim types or adjusting existing configurations.
  
  
  
  Review Data Input:
  
  Ensure that the data being entered for the claim type and posting transaction type is correct and matches the expected values in the customizing settings.
  
  
  
  Check Transport Logs:
  
  If the customizing settings were recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the claim type and posting transaction type you are working with.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the customizing settings or ICL related transactions for claims management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring claims management.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify customizing settings in the system.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF357 error in your SAP system.