How To Fix ICL_CF356 - Error when reading internal claim type &1

ICL_CF356 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 356

• Message text: Error when reading internal claim type &1

What causes this issue?

There are no entries in the Customizing settings for internal claim type
&v1& (Generation &v2&, Version &v3&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customzing settings.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF356 - Error when reading internal claim type &1 ?

  The SAP error message ICL_CF356, which states "Error when reading internal claim type &1," typically occurs in the context of the SAP Claims Management module. This error indicates that the system encountered an issue while trying to read or access a specific internal claim type, which is identified by the placeholder &1.
  Possible Causes:
  
  Missing Configuration: The internal claim type specified may not be configured correctly in the system. This could be due to missing entries in the relevant customizing tables.
  Data Inconsistency: There may be inconsistencies or corruption in the data related to the claim type in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type.
  System Errors: There could be a temporary system error or a bug in the SAP system that is causing the issue.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the customizing settings for Claims Management (transaction SPRO).
  Navigate to the relevant section for defining internal claim types