How To Fix ICL_CF355 - Contract account sample template &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 355

• Message text: Contract account sample template &1 does not exist

What causes this issue?

The contract account sample template &v1& does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings in IMG activity <ZK>FS-CD: Define
Contract Account Creation Variant and Insurance Object for Claim</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF355 - Contract account sample template &1 does not exist ?

  The SAP error message ICL_CF355 indicates that a contract account sample template specified in the system does not exist. This error typically arises in the context of contract account management, particularly in the Insurance or Utilities modules of SAP.
  Cause:
  
  Non-Existent Template: The specified contract account sample template (denoted by &1 in the error message) has not been created or has been deleted from the system.
  Incorrect Template Name: There may be a typo or incorrect reference to the template name in the configuration or transaction you are trying to execute.
  Authorization Issues: The user may not have the necessary authorizations to access the specified template.
  Configuration Issues: The system may not be properly configured to recognize the template due to missing settings or incorrect parameters.
  
  Solution:
  
  
  Verify Template Existence:
  
  Go to the relevant transaction (e.g., ICL1 for creating templates) and check if the template exists.
  If it does not exist, you may need to create it using the appropriate transaction.
  
  
  
  Check for Typos:
  
  Ensure that the template name is correctly spelled in the transaction or configuration where the error occurred.
  
  
  
  Create the Template:
  
  If the template is indeed missing, create a new contract account sample template using the appropriate transaction (e.g., ICL1).
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the contract account sample template. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to contract account management to ensure that all necessary configurations are in place.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Sample Template), ICL2 (Change Sample Template), and ICL3 (Display Sample Template).
  SAP Notes: Search for SAP Notes related to ICL_CF355 for any patches or updates that may address this issue.
  User Roles: Review user roles and authorizations in transaction PFCG to ensure proper access rights.
  
  By following these steps, you should be able to resolve the error message ICL_CF355 and ensure that the contract account sample template is correctly set up in your SAP system.