How To Fix ICL_CF265 - Tax item does not have a tax code

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 265

• Message text: Tax item does not have a tax code

What causes this issue?

There is a tax item without a tax code.

System Response

The system is unable to process the payment.

How to fix this error?

Perform one of the following activities:
Add a tax code to the tax item
Delete the tax item by deleting the tax amount.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF265 - Tax item does not have a tax code ?

  The SAP error message ICL_CF265, which states "Tax item does not have a tax code," typically occurs in the context of tax calculations within the SAP system, particularly in the Insurance Contract Lifecycle (ICL) module. This error indicates that a tax item that is expected to have a tax code associated with it does not have one, which can prevent the system from processing transactions correctly.
  Causes:
  
  Missing Tax Code: The most common cause is that the tax item in question has not been assigned a tax code in the relevant configuration settings.
  Incorrect Configuration: The tax configuration for the specific transaction or item type may not be set up correctly.
  Data Entry Errors: There may be errors in the data entry process where the tax code was not entered or was entered incorrectly.
  Master Data Issues: The master data for the relevant tax item may be incomplete or incorrect, leading to the absence of a tax code.
  
  Solutions:
  
  
  Check Tax Code Assignment:
  
  Navigate to the relevant tax item in the SAP system and verify if a tax code is assigned. If not, assign the appropriate tax code.
  Ensure that the tax code is valid and active in the system.
  
  
  
  Review Configuration Settings:
  
  Go to the configuration settings for tax determination in the SAP system (usually found in the SPRO transaction under Financial Accounting or Tax settings).
  Ensure that the tax codes are correctly configured for the relevant transaction types and that the tax calculation procedure is set up properly.
  
  
  
  Correct Data Entry:
  
  Review the transaction or document that triggered the error and check for any data entry mistakes. Correct any missing or incorrect tax code entries.
  
  
  
  Update Master Data:
  
  If the issue is related to master data, update the relevant master records to include the necessary tax code information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on tax code configuration and troubleshooting.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs and that tax calculations are processed correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to tax configuration, such as OBYZ (for tax codes) and OBCO (for tax determination).
  User Roles: Ensure that the user has the necessary permissions to make changes to tax codes and configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in tax configuration within SAP.