How To Fix ICL_CF263 - No benefit type found for coverage type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 263

• Message text: No benefit type found for coverage type &1

What causes this issue?

In Customizing no benefit type was found for coverage type &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Make the following checks in Customizing:
In IMG activity <ZK>Configure Policy Products</>, check whether a
benefit type tree has been defined for coverage type &v1&. (In Releases
before 4.72, the IMG activity is <ZK>Configure Internal Claim Types</>).
If this is the case, perform the following check in IMG activity
<ZK>Configure Benefit Type Trees</>:
Select the benefit type tree that has been defined for coverage type
&v1&.
At <ZK>benefit tree</> level, check whether the <DS:DE.ICL_BENTYPE01>
payments</> field with the required benefit types is set to
<ZK>Selectable</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF263 - No benefit type found for coverage type &1 ?

  The SAP error message ICL_CF263: No benefit type found for coverage type &1 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a corresponding benefit type for the specified coverage type in the configuration.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the benefit type for the specified coverage type has not been defined in the system.
  Incorrect Coverage Type: The coverage type being referenced may not be valid or may not have been set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that prevent the system from linking the coverage type to a benefit type.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Claims Management module in SAP.
  Verify that the benefit type is correctly defined for the specified coverage type. This can usually be done in the customizing settings under the relevant path for insurance or claims management.
  Ensure that the benefit type is active and properly linked to the coverage type.
  
  
  
  Define Missing Benefit Type:
  
  If the benefit type does not exist, you will need to create it. This involves defining the benefit type in the system and linking it to the appropriate coverage type.
  Use transaction codes like SPRO to access the configuration settings and make the necessary adjustments.
  
  
  
  Review Master Data:
  
  Check the master data for the insurance policy or claim to ensure that the coverage type is correctly assigned and that all necessary data is complete and accurate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefit types and coverage types in your version of SAP.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error has been resolved and that the system can now find the appropriate benefit type for the coverage type.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Claims Management for further assistance.