How To Fix ICL_CF267 - Save the business partner data for &1 before you create a payment

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 267

• Message text: Save the business partner data for &1 before you create a payment

What causes this issue?

You tried to create a payment in which business partner &v1& occurs as
a payee.
As the business partner data does not exist in the business partner
system, you cannot create the payment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete this payment and save the
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.
Create the business partner data for &v1& in the business partner
system
Create the payment with payee &V1& again in the Claims Management
system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF267 - Save the business partner data for &1 before you create a payment ?

  The SAP error message ICL_CF267 indicates that there is an issue with the business partner data that needs to be addressed before you can proceed with creating a payment. This error typically arises in the context of SAP's Insurance and Financial Services modules, where business partner data is crucial for processing transactions.
  Cause:
  The error message "Save the business partner data for &1 before you create a payment" suggests that the business partner (represented by &1) has not been fully saved or updated in the system. This could be due to several reasons:
  
  Incomplete Data: Required fields in the business partner data may not have been filled out.
  Data Validation Issues: There may be validation rules that have not been met, preventing the business partner data from being saved.
  Status Issues: The business partner may be in a status that does not allow for payment processing (e.g., inactive or blocked).
  Technical Issues: There could be a technical issue or a system error that is preventing the data from being saved correctly.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner transaction (e.g., BP transaction code).
  Search for the business partner using the identifier provided in the error message.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Save the Business Partner:
  
  After verifying and completing the necessary information, save the business partner data.
  Ensure that there are no error messages when saving.
  
  
  
  Check Status:
  
  Verify the status of the business partner. If it is inactive or blocked, you may need to change its status to active.
  
  
  
  Re-attempt Payment Creation:
  
  Once the business partner data is saved successfully, try to create the payment again.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or your organization's SAP support team for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to create or modify business partner data.
  Training: Consider training or resources on managing business partner data in SAP to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the ICL_CF267 error and proceed with creating payments in SAP.