How To Fix ICL_CF232 - Corrupt data; system found more than one payment to be reassigned

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 232

• Message text: Corrupt data; system found more than one payment to be reassigned

What causes this issue?

Several payments requiring reassignment have been found in the
database. This status cannot be processed and indicates that data is
corrupt.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF232 - Corrupt data; system found more than one payment to be reassigned ?

  The SAP error message ICL_CF232, which states "Corrupt data; system found more than one payment to be reassigned," typically occurs in the context of the SAP Insurance module, particularly when dealing with payment processing and reassignment of payments.
  Cause:
  This error usually arises when the system detects multiple payments that are eligible for reassignment to a single item or transaction. This can happen due to various reasons, such as:
  
  Duplicate Payments: There may be duplicate payment entries in the system for the same transaction.
  Incorrect Configuration: The configuration settings for payment processing may not be set up correctly, leading to conflicts.
  Data Integrity Issues: There may be issues with the underlying data, such as inconsistencies or corruption in the database.
  User Errors: Manual entries or adjustments made by users could lead to multiple payments being linked to the same transaction.
  
  Solution:
  To resolve the ICL_CF232 error, you can take the following steps:
  
  
  Check for Duplicate Payments:
  
  Review the payment entries related to the transaction in question. Look for any duplicate payments that may have been recorded.
  If duplicates are found, determine which payment should be retained and remove or adjust the others.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for payment processing in the SAP system are correct. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  Consult with your SAP functional consultant or support team to verify that the settings align with business requirements.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any integrity issues within the database. This may involve using transaction codes like SE11 or SE16 to analyze the relevant tables.
  If inconsistencies are found, you may need to correct them manually or through a data correction program.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes, data, and steps taken to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Insurance Claims Management) and ICLP (Insurance Payment Processing) to navigate through the insurance module effectively.
  Documentation: Review SAP documentation related to payment processing in the insurance module for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL_CF232 error and implement a solution to resolve it.