How To Fix ICL_CF231 - Offsetting of open receivables with payments canceled

ICL_CF231 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 231

• Message text: Offsetting of open receivables with payments canceled

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF231 - Offsetting of open receivables with payments canceled ?

  The SAP error message ICL_CF231, which states "Offsetting of open receivables with payments canceled," typically occurs in the context of the SAP Collections Management or Accounts Receivable modules. This error indicates that there is an issue with the offsetting process where a payment that was previously applied to an open receivable has been canceled, leading to inconsistencies in the accounting records.
  
  Cause:
  
  Payment Cancellation: A payment that was applied to an open receivable has been canceled, which means that the offsetting entry no longer has a corresponding payment to match against.
  Data Inconsistency: There may be inconsistencies in the data due to manual changes, incorrect postings, or system errors.
  
  Configuration Issues: Incorrect configuration in the financial settings or in the payment processing settings can lead to this error.
  Timing Issues: The timing of the cancellation and the offsetting process may not align properly, leading to this error.
  
  
  Solution:
  
  Review Payment Cancellations: Check the payment history for the