How To Fix ICL_CF216 - Payment contains invalid claim item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 216

• Message text: Payment contains invalid claim item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF216 - Payment contains invalid claim item &1 ?

  The SAP error message ICL_CF216, which states "Payment contains invalid claim item &1," typically occurs in the context of the SAP Claims Management module. This error indicates that there is an issue with a specific claim item associated with a payment. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Claim Item: The claim item referenced by the error message may not exist, may have been deleted, or may not be valid for the payment being processed.
  Incorrect Payment Data: The payment data may not match the expected format or may contain incorrect information related to the claim item.
  Status Issues: The claim item may be in a status that does not allow for payment processing (e.g., it may be closed or rejected).
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the claim management processes.
  Data Inconsistencies: There could be inconsistencies in the data between the claim and the payment, such as mismatched amounts or dates.
  
  Solutions:
  
  Verify Claim Item: Check the claim item referenced in the error message to ensure it exists and is valid. You can do this by navigating to the Claims Management module and searching for the claim item.
  Check Payment Data: Review the payment data to ensure that it is correctly entered and corresponds to the claim item. Make sure that all required fields are filled out correctly.
  Review Claim Status: Ensure that the claim item is in a status that allows for payment processing. If the claim is closed or rejected, you may need to take corrective action.
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP administrator or a consultant to review the settings related to claims and payments.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies between the claim and payment data. This may involve running reports or using transaction codes to analyze the data.
  Error Logs: Check the application logs for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to manage claims effectively.
  SAP Notes: Search for SAP Notes related to ICL_CF216 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Documentation: Review SAP documentation on Claims Management for best practices and troubleshooting tips.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.