How To Fix ICL_CF218 - Error when deleting &1 additional payee &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 218

• Message text: Error when deleting &1 additional payee &2

What causes this issue?

An internal processing error occurred during deletion of additional
payee &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF218 - Error when deleting &1 additional payee &2 ?

  The SAP error message ICL_CF218 typically occurs in the context of the SAP Insurance Claims Management (ICM) module when there is an attempt to delete an additional payee from a claim, but the system encounters an issue that prevents the deletion.
  Cause:
  The error message ICL_CF218 indicates that there are certain conditions or dependencies that prevent the deletion of the additional payee. Common causes include:
  
  Open Transactions: The additional payee may have open transactions or payments associated with them, which need to be resolved before deletion.
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the payee due to existing relationships or dependencies in the system.
  Authorization Issues: The user attempting to delete the payee may not have the necessary authorizations to perform this action.
  System Configuration: There may be specific configurations or settings in the system that restrict the deletion of payees under certain conditions.
  
  Solution:
  To resolve the ICL_CF218 error, you can take the following steps:
  
  
  Check Open Transactions: Review any open transactions or payments associated with the additional payee. If there are any, you may need to complete or reverse those transactions before attempting to delete the payee.
  
  
  Review Dependencies: Investigate any dependencies or relationships that the payee may have within the claim or other related entities. Ensure that all necessary conditions for deletion are met.
  
  
  Authorization Check: Verify that the user has the appropriate authorizations to delete additional payees. If not, consult with your SAP security team to obtain the necessary permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to managing additional payees in the ICM module. This may provide insights into any specific configurations or processes that need to be followed.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific configuration of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module that may help in managing payees, such as ICL_CLAIM for claims management.
  SAP Notes: Check for any SAP Notes related to the ICL_CF218 error message, as these may contain patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.