How To Fix ICL_CF212 - Subclaim-specific and claim-specific items are not permitted together

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 212

• Message text: Subclaim-specific and claim-specific items are not permitted together

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF212 - Subclaim-specific and claim-specific items are not permitted together ?

  The SAP error message ICL_CF212 indicates that there is a conflict in the way subclaims and claims are being processed in the system. Specifically, it means that subclaim-specific items and claim-specific items cannot be used together in the same context. This typically occurs in the context of insurance claims or financial transactions where the system expects a clear distinction between items that belong to a claim and those that belong to a subclaim.
  Cause:
  
  Mixed Item Types: The error arises when a transaction or document includes both claim-specific items (items that are directly associated with a main claim) and subclaim-specific items (items that are associated with a subclaim of that main claim).
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for the mixing of these two types of items.
  Data Entry Errors: Incorrect data entry or selection of items during the processing of claims can lead to this error.
  
  Solution:
  
  Review the Items: Check the items included in the transaction. Ensure that you are not mixing claim-specific and subclaim-specific items. You may need to separate them into different transactions.
  Adjust Configuration: If the business process requires the use of both types of items together, consult with your SAP configuration team to see if adjustments can be made to allow for this. However, this may not be advisable depending on the business rules.
  Correct Data Entry: If the error is due to incorrect data entry, correct the entries to ensure that only one type of item is included in the transaction.
  Consult Documentation: Review SAP documentation or help resources related to claims processing to understand the expected behavior and any specific configurations that may be relevant.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling claims and subclaims.
  Transaction Codes: Familiarize yourself with the relevant transaction codes used for processing claims and subclaims in your SAP system.
  User Training: Ensure that users involved in claims processing are trained on the distinctions between claims and subclaims to prevent future occurrences of this error.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.