How To Fix ICL_CF210 - Change of payment status &1 to &2 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 210

• Message text: Change of payment status &1 to &2 is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF210 - Change of payment status &1 to &2 is not permitted ?

  The SAP error message ICL_CF210, which states "Change of payment status &1 to &2 is not permitted," typically occurs in the context of the SAP Claims Management module. This error indicates that there is an attempt to change the payment status of a claim or payment document in a way that is not allowed by the system's business rules or configuration.
  Cause:
  
  Business Rules: The system has predefined rules that restrict certain changes to payment statuses. For example, you may not be allowed to change a payment status from "Paid" to "Pending" or "Cancelled" if certain conditions are met.
  Document Status: The current status of the document may not allow for the requested change. For instance, if a claim has already been processed or finalized, changing its payment status may not be permitted.
  Configuration Settings: The configuration settings in the SAP system may restrict certain transitions between payment statuses based on business logic or compliance requirements.
  
  Solution:
  
  Review the Current Status: Check the current payment status of the claim or document. Ensure that the change you are trying to make is valid based on the current status.
  Consult Business Rules: Review the business rules and policies related to payment status changes in your organization. Ensure that the change you are attempting to make complies with these rules.
  Check Configuration: If you have access, review the configuration settings in the SAP system related to payment status transitions. This may require assistance from an SAP consultant or system administrator.
  Use Correct Transaction: Ensure that you are using the correct transaction code or process to change the payment status. Sometimes, specific transactions are designed for certain types of changes.
  Seek Help from Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on payment status changes.
  Documentation: Review the SAP documentation for Claims Management and payment processing to understand the allowed transitions and any prerequisites for changing payment statuses.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to payment statuses. Sometimes, user roles can restrict certain actions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.